Shipping policy

Shipping policy

At Hong Kong Jiayue International Trading Co., Limited, we take pride in providing high-quality physical goods to customers in the European Union and the Americas. We want you to be completely satisfied with your purchase, so we offer a hassle-free shipping policy.

Shipping

We ship our products from our UK-based warehouse to customers in the European Union and the Americas. We aim to ship orders within 2-3 business days after receipt of payment. Delivery times may vary depending on your location and shipping method. We offer various shipping options at checkout, including standard and expedited shipping.

Standard shipping is typically delivered within 5-7 business days in the European Union and 7-14 business days in the Americas. Expedited shipping is typically delivered within 2-3 business days in the European Union and 3-5 business days in the Americas. Please note that delivery times may be longer during busy periods or due to customs or import duties.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at luopanhua@outlook.com. We are always happy to help. Thank you for choosing Hong Kong Jiayue International Trading Co., Limited.